Photo by Meka McBoat - mcboatphotography.com
Theresa is currently serving as the Chief Public Services Officer for the Denver Public Library, overseeing public service delivery across 27 locations, including mobile services, collection services, and special collections and archives, in addition to system-wide programming and services.
Theresa is also an adjunct faculty member within the Masters of Library and Information Science Online Program for the Morgridge College of Education at the University of Denver, teaching theoretical and conceptual foundations of management within library and information organizations.
Throughout her career, she has had a variety of progressive responsibilities and opportunities, affording her the ability to enhance and develop within the areas of organizational leadership, strategic initiatives, library management, change management, business operations, budget & planning, information technologies, people and talent management, professional development, facilities management, capital planning, business continuity, project management, fundraising, and event planning.
Theresa has a deep commitment to diversity, equity, access, and inclusion, and strives to create a culture of empowerment across difference. She is known as:
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Authentic and thoughtful with an innate ability to develop partnerships and foster a culture of trust that promotes collaboration, support, and empowerment.
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Creative and innovative able to implement change while balancing risk and action within an ever-changing environment, and under crisis conditions in need of emergent change.
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Strategic and visionary skilled at conceptualizing and operationalizing enterprise-wide strategic initiatives that deliver results, improve services, and streamline processes.
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Transformational someone who inspires and motivates team members to create positive change within the organization through encouragement, recognition, and integrity.